Refund Policy

We want you to love Vision. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked. This applies to both the monthly and yearly Vision Pro plans.

How to request a refund

Vision is sold through Paddle, our merchant of record. To request a refund:

1. Go to paddle.net and look up your order using the email address you used at checkout, or use the receipt link Paddle emailed you.
2. Or email us at info@thevisionboardguide.com with your order details and we'll process the refund through Paddle for you.

Refunds are returned to your original payment method and typically arrive within 5–10 business days, depending on your bank or card issuer.

After the 30-day window

Outside the 30-day guarantee window, you can cancel at any time from the settings page. Cancellation stops future renewals and keeps your access active until the end of the current billing period. Partial refunds for unused time are not provided as a matter of course but may be considered for exceptional circumstances — please contact us.